Existing User? Download Our Mobile Banking App!
December 18, 2013
As you may be aware, Target has been the victim of a breach of payment card information that occurred sometime between November 27th, 2013 and December 15th, 2013. Elmira Savings Bank customers that used their VISA debit card at Target during this timeframe may be affected.
We believe debit card security is best managed when both the customer and the Bank work together. We would like to take this opportunity to educate you on the next steps.
First, for your protection, the bank is automatically reissuing any debit card that was used at Target during this timeframe. A new VISA debit card and personal identification number (PIN) will be mailed to you.
Second, we request that you monitor your account activity regularly, via your monthly account statement or by using online banking, to detect any unauthorized transactions. If you are not currently enrolled in online banking, simply visit www.elmirasavingsbank.com and click on the “Enroll” button in the upper left hand corner of the screen to begin the enrollment process. If at any time you suspect authorized activity, please contact us immediately.
Finally, as Elmira Savings Bank debit cardholders, you are automatically protected by Falcon. This service detects suspicious transaction activity on your behalf 24x7, 365 days a year. Any transaction suspected as fraud will prompt a phone call to the debit card holder to verify the validity of the transaction. Customers do not need to sign up for this service. However, in order for this service to work as intended, please make sure we have a phone number on file that you can be reached at easily.
We also encourage you to monitor activity on any other cards you may have used at this merchant during the time period noted, and to contact the card provider should you suspect unauthorized transactions.
If you have any questions, or if you need to report suspicious activity, please contact our Call Center at (607) 734-3374, or stop by your local branch office.
Elmira Savings Bank
333 E. Water St., Elmira, NY 14901
Phone: (607) 734-3374
The Advisor Newsletter
Routing Number: 221370399
Orig NMLS #403589
©Copyright 2019 Elmira Savings Bank. All rights reserved.
Your privacy is very important to us.We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving Elmira Savings Bank's Web site and linking to a third party site. Please be advised that you will then link to a Web site hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Elmira Savings Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Elmira Savings Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.
You are leaving Elmira Savings Bank's Web site and linking to a third party careers site.