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May 23, 2014
Cybercriminals don't just send fraudulent email messages and set up fake websites. They may also call you on the telephone and claim to be from a legitimate company such as Microsoft. Although they may offer to help solve your computer problems, or sell you a software license, once a cybercriminal has access to your computer, they can do the following:
Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what computer operating system you're using to make the call sound more realistic.
Do not trust unsolicited calls or provide any personal information.
Here are some of the organizations that cybercriminals are currently claiming to be from:
If someone claiming to be from Microsoft calls you:
If you have been contacted by a cybercriminal claiming to be from Microsoft, and provided personal information during the call, please contact our Call Center at (607) 734-3374, or stop by your local branch office today.
Elmira Savings Bank
333 E. Water St., Elmira, NY 14901
Phone: (607) 734-3374
The Advisor Newsletter
Routing Number: 221370399
Orig NMLS #403589
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